Shipping Policy
Last Updated: September 12, 2026
At Baketea, we aim to provide a clear and reliable shipping experience. This Shipping Policy explains our shipping coverage, processing times, delivery estimates, tracking information, and related procedures for orders placed through our website.
Shipping Coverage
We currently offer shipping within the United States. International shipping may be available for selected destinations depending on availability and the shipping options offered at checkout.
Available shipping options and any applicable shipping charges will be displayed during checkout before payment is completed.
Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation and order acceptance.
Processing times may be affected by weekends, holidays, or other circumstances that require additional handling time.
Shipping Time and Delivery Estimates
After an order has been processed and shipped, the estimated delivery time is generally 6–9 business days.
Delivery times are estimates only and may vary depending on the destination, carrier service, weather conditions, customs procedures, and other factors outside of our reasonable control.
Shipping Cost
We currently offer free shipping for orders shipped within the United States.
For destinations outside the United States, any applicable shipping charges will be displayed during checkout before payment is completed.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with available tracking information.
Tracking updates are provided by the applicable carrier and may require additional time to appear after shipment.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. If you notice an incorrect address after placing your order, please contact us as soon as possible.
We will review address change requests based on the order status and whether shipment processing has already begun.
Damaged, Lost, or Delayed Shipments
If your order arrives damaged, is lost, or shows an unexpected delivery issue, please contact us promptly with your order number and any relevant information, such as photos or tracking details.
We will review the situation and provide appropriate assistance based on the circumstances.
Delivery Delays
Delivery delays may occur due to circumstances such as severe weather, carrier delays, customs procedures, or other events outside of our reasonable control.
We will provide available tracking updates and assistance regarding delayed shipments.
Returns and Refunds
For information about returns and refunds, please review our Return & Refund Policy.
Shipping Support
If you have questions about shipping, tracking, or delivery, please contact us:
Store Name
Baketea
Website
https://www.baketea.com/
Email
hello@baketea.com
Phone
+1 509-867-0024
Business Address
105 N WEST ST
COLFAX, WA 99111-1933
United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM PT